GENERAL REGULATIONS ON PERSONAL DATA PROTECTION – “REGULATIONS”
1.Who is the Controller?
2.What data are we processing and why?
3.Who will process your data?
4.How long do we keep your data for?
5.What are your rights?
6.The comlaint handing process
7.Purpose of processing and consequences if you refuse to provide your personal data
8.Methods and Legal bases fo r processing
9.Disclosure of your personal data to third parties
10.Maintaining of personal data
11. Data Controller and Data Protection Officer
The Website www.antecouture.com is managed by Józsa Péter – Divattervező Kft., which acts as an independent controller of per sonal data for all sales -related activities, such as order registration and completion, the management of payments, any returns, and post -sales customer care ser vices. The 7Digits Media Zrt. , with registered office at 1022 Budapest Kacsa utca 5.,Hungary ( 7Digits Marketing Agency) acts as an independent data controller for the purposes of marketing, profiling and sharing your data, whenever you provide your consent to such processing. Below is the main information regarding how the Józsa Péter – Divattervező Kft. processes your personal data. For any clarification, request or requirement related to your privacy and to the processing of your personal data, you may contact us at any time by writing to the address of the registered office of Józsa Péter – Divattervező Kft. If you wish to do so, you may also contact by writing email to [email protected]
The personal data that Józsa Péter – Divattervező Kft. processes is the information that you provide when you complete an ord er and purchase items, and the information that we collect while you navigate or when you use the services offered on www.antecouture.com. Józsa Péter – Divattervező Kft. may thus collect data concerning you, for example, contact information such as first and last name, shipping address and billing address, data relating to payment, and navigation data. Józsa Péter – Divattervező Kft. processes, with your consent, the data that you provide to us when you wish to receive promotional information or communicat ions from ANTE, such as first and last name, email address, date of birth, preferences (for example man or woman, interest in receiving
communications about our apparel, accessories, or beauty products, etc.) the Józsa Péter – Divattervező Kft. also proces ses data related to your purchases, when you provide your express consent to record your buying practices, preferences, and lifestyle so they can be used to create group and individual profiles (“profiling”) which are used to send personalized communicatio ns, and to conduct market research and statistical research with anonymous data, organized in aggregate form. Your personal data is processed for the following purposes:
- to enter into and perform a contract to purchase items offered on www.antecouture.com;
- to provide you with the services of www.antecouture.com, such as registration for the newsletter;
- to allow you to register for the Website and use the services that are limited to registered users;
- to manage your requests sent to our Customer Care .
In the aforementioned cases, the processing of your personal data is lawful to the extent needed to perform a contract entered with you or to provide you with the service you have specifically requested. However, only with your express consent will we process your personal data for:
- carrying out sales communications activities;
- analyzing your purchase practices to create individual or group profiles;
- sharing your data with 7Digits Media Zrt. ;
- personalizing the Website based on your interests.
Your personal data is processed by personnel who have bee n duly instructed by us in the Józsa Péter – Divattervező Kft. and organizational and functional requirements related to the provision of services on www.antecouture.com, by our provider s. The latter have been evaluated and selected by Józsa Péter – Divattervező Kft. and by 7Digits Media Zrt. for their proven expertise and reliability.
At any time, depending on the specific processing, you may: revoke your consent to processing, find out what personal data is in our possession, its source and how it is used, ask that the data be updated, corrected or supplemented as well as, in the cases provided for by the current provisions, have it deleted, limit its processing, or oppose it. If you wish, you may ask to receive the personal data in the possession of Jó zsa Péter – Divattervező Kft . in a form that can be read by eletronic devices and where technically feasible, we can transfer your data directly to a third party you have indicated. If you believe that the processing of your personal data has been carried out illegally, you can submit a claim to one of the supervisory aut horities responsible for compliance with the rules on
personal data protection. In Hungary, you may find the information concerning the Website’s data management regarding to the Act LXIII. of year 1992 and Act CVIII. of year 2001. Consumer for the case of a legal dispute may also initiate the procedure of a mediating body that operates at the county (Budapest) commercial and industrial chambers. The mediating body that corresponds to the home address of dwelling place of Consumer has jurisdiction to implem ent the procedure. In the lack of a domestic home address and dwelling place of Consumer, the jurisdiction of the mediating body is established according to the registered seat of the enterprise involved in the consumer legal dispute or of the organisation that is entitled to represent this enterprise.
The list of the mediating bodies located in Hungary are available through the following link:
This information may be subject to changes and additions ove r time, so we ask that you periodically check the contents. Where possible, we will try to immediately inform you of any changes made.
Data of the Hungarian Authority for Co nsumer Protection [Nemzeti Fogyasztóvédelmi Hatóság]:
Nemzeti Fogyasztóvédelmi Hatóság 5
Address: 1088 Budapest, József krt. 6.
Postal Address: 1428 Budapest, PF: 20.
GPS co-ordinates: X 19.071 Y 47.496
Central phone number: +36 1 459 4800
Fax number: +36 1 210 4677
E-mail: [email protected]
ANTE shall seek to achieve a friendly settlement of any complaint you may have through negotiation or any other peaceful means. Your complaint can be announ ced orally in one of our stores or in writing sent to our address. ANTE shall inspect the orally communicated complaint immediately and shall be settled when it is necessary. When you are not satisfied with the result, or the immediate settlement is not p ossible, a protocol shall be prepared. ANTE shall answer every written complaint in writing within thirty (30) days from receipt. In case ANTE does not accept your complaint, it shall give a reasoning thereof.
The protocol in respect of your complaint shal l be retained by ANTE for three (3) years.
The contact of the customer service where you can turn to with your complaint is as follows:
Customer Service Team:
ANTE DESIGNER STORE
Budapest, Horvath Mihaly Square 6 . Al. 9., Hungary
Telephone number: +36-30-245-9778
Email address: [email protected]
You can turn with your complaint also to the Hungarian Conciliation Body as follows:
Budapesti Békéltető Testület
Address: 1016 Budapest, Krisztina krt. 99.
Telephone number: +36 -1-488-2131
Facsimile number: +36-1-488-2186
E-mail: [email protected]
The Hungarian Conciliation Bodies are listed at the following link:
a) Purposes that require data processing to perform a requested service ANTE processes the personal data you provide to allow you to use the services on the Website, which include requesting information about our products and their availability, req uesting assistance, being recontacted, or reserving an appointment at a store. For such purposes, ANTE processes your data such as title, first and last name, email address, data relating to your residence (city, country), and date of birth. For the purposes indicated above, providing your personal data is necessary and a refusal to do so will prevent you from using the requested service. b) Additional purposes: marketing – profiling – sharing of data with the 7Digits Media Zrt. with your consent (whic h is optional), the Józsa Péter – Divattervező Kft. uses your personal data for marketing purposes, i.e. to send you promotional newsletters, sales, or advertising communications on events, promotional and s ales initiatives of ANTE, market research and satisfa ction surveys, in addition to performing statistical analyses with anonymous data that has been organized in aggregate format. The marketing activities are completed by email, newsletter, telephone call via operator, sms, mms, chat, instant messaging, social networks and traditional mail, including the sending of invitations to events organized by ANTE or in which ANTE participates. You may at any time indicate the contact method you prefer of those noted above, or may oppose receiving promotional communica tions through all or just some of the aforementioned communication methods. With your consent (w hich is optional), ANTE , at its own points of sale and online through websites or ANTE accounts on social media, collects information relating to your preferenc es, practices, lifestyle, as well as the details for purchases made, in order to use it to create group and individual profiles (“profiling”) which are used to send personalized communications and to perform market research and statistical research with an onymous data, which is organized in aggregate form. The personalized marketing activities are completed by email (newsletter), phone, sms, mms, chat, instant messaging, social network and traditional mail, including invitations to events. You may at any ti me indicate the contact method you prefer from among those noted above, and you may oppose receiving promotional communications through any or all of the communications methods listed above. With your consent (which is optional), Józsa Péter – Divattervező Kft. uses your personal data for the purposes of sharing it with the com panies of the ANTE , in order to conduct marketing activities on their behalf, i.e. to send you promotional newsletters, sales or advertising communications about events, promotional and sales initiatives for companies in the ANTE group, market research and satisfaction surveys, in addition to performing statistical analyses with anonymous data, organized in aggregate form. Marketing activities are carried out by email, newsletter, tel ephone calls through operators, sms, mms, chat, instant messaging, social networks, and traditional mail, including sending invitations to events organized by companies in the Armani group or in which the companies of the ANTE group participate. You may in dicate at any time the contact method you prefer from among those noted above and you may oppose receipt of the promotional communications through
all or some of the communication channels noted above. For the marketing, profiling and data sharing activities ANTE uses data such as your title, first and last name, email address, data relating to your place of residence (city, country), your date of birth, data relating to interactions with our digital initiatives (websites, social media), products viewed, re quested and/or purchased, participation in events organized by ANTE , or in which A NTE participates. It is optional to provide your personal data for the aforementioned purposes of marketing, profiling and data sharing, and any refusal to do so shall have n o effect on your registration with the website.
ANTE processes your personal data with or without the aid of electronic instruments, based on logic and procedures that are consistent with the purposes indicated below and in accordance with the Regulations, including the confidentiality and security terms. You may provide the data when registering with the website www.antecouture.com, making purchases when visiting our boutiques, or when you interact with our digi tal initiatives (websites, social media), or during eve nts that are organized by ANTE or in ANTE Armani participates. In accordance with the Regulations, the personal data concerning you that is acquired from you in each instance or from authorized third p arties is used to update and correct the information that was previously collected. A NTE processes your personal data based on the following criteria of legitimacy:
- Your consent
- ANTE’s legitimate interest in performing its activity;
- the performance of a specific request from you ;
- the fulfilment of legal obligations .
The personal data is accessible to our duly authorized personnel based on criteria of need and is communicated to third parties in the fol lowing cases:
(i) when the communication is required by law and applicable regulations with respect to legitimate third parties who receive the data, such as public entities and authorities for the respective institutional purposes;
(ii) communication to third parties in case of extraordinary operations (e.g. mergers, purchases, disposal of business, etc.)
Your personal data is also shared with our service providers, e.g. for services of a technical and organizational nature which are functional for the pu rposes indicated above, such as independent associates, including partners, e.g. companies that manage our website, companies specialized in market research or data processing, advertising companies, etc. We provide these parties with the data needed to pe rform the services agreed to and they act as Data Processors, based on the instructions they receive from ANTE. ANTE does not disclose your data to third parties for them to be able to use it for their own marketing or profiling purposes.
The personal data processed to respond to a specific request from you is kept for the time needed to perform the requested service. For the purposes of marketing, profiling and sharing data with companies of the Józsa Péter Divattervező Kft. the data is kept for the period of time that is strictly necessary to achieve the aforementioned purposes, within the limits granted by the Regulations. In particular, your data will be processed for a period of 12 months for profiling purposes and 24 months for marketing purposes. You may request that your data be deleted for such purposes and oppose the processing of data for marketing purposes at any time.
The Data Controller is Józsa Péter Divattervező Kft ., with registered office at 1082 Horváth Mihály Square 6. Al. 9.., Budapest,,Hungary. The Data Protection Officer is domiciled at the registered office of the Controller and may be contacted at the following email address: [email protected].